A crucial component of our Online Backup Service is the client software. Simply download and install the software, and your computer is ready to backup and restore data securely across the Internet to our secure server.

The Getting Started Wizard will automatically appear, and walks the user through the steps of connecting to the backup server, configuring backup sets, creating a backup schedule and setting an encryption key.

The most efficient backup technology available today, FastBIT technology can accurately extract only the changes that you've made to a file since your last backup. This efficiency is achieved by using the powerful FastBIT difference engine to identify and extract the binary-level differences on two versions of any file. On average, FastBIT backups are more than 6 times smaller and faster than similar block technologies, which translates to using only 1/6 of the bandwidth and server storage space.

The Backup Client supports a Silent mode that will allow the program to run silently in the background without displaying any Windows or Task Bar icons.

All  users have instant access to restore any version of their data files. Although each incremental backup contains the small changed portions of the file, the server software has the capability of recovering any version of a file from the initial backup to the last incremental backup and EVERY version in between for a period of 30 days.

Software upgrades can be distributed to the end-users automatically after completing a backup. When new versions of the client software are available, the update patches are placed on the server to allow client to automatically get updated to the latest version. All update patches are created with the same FastBIT technology to reduce transfer time. Upgrades happen seamlessly without any user intervention required.

If a scheduled backup is missed, the next time the computer is started the Event Manager will display the missed event and allow the user to immediately perform the missed event. If a backup fails to complete successfully, the Event Manager will try the backup again when the computer is restarted or the backup client is executed. If a backup fails due to a network problem, the Event Manager will prompt the user to complete the backup at a later date.

The backup client software can be configured to send an e-mail to any user(s) upon any successful backup or a backup with errors or warnings. A summary of the attempt is sent in the body of the message and the complete log file may be attached as an option.

The backup client features the ability to create an unlimited number of backup sets. Since backup sets can be scheduled to run independently, a user can configure multiple backup sets to run at different times. For example, a backup set containing all data files can be configured to run at the end of each week and another backup set containing a single database file can be configured to run multiple times per day. All file versions will still be immediately available for the user to restore.

All data is stored in an encrypted format and all communications between the client and server are encrypted using 128 bit AES encryption.

Including or excluding files from the backup selection is possible with set filters that can be created manually or with an easy-to-use filter wizard. Filters can be created to include all data files on a users system to avoid hunting through a hard drive for all of the data files. Filters can easily be shared with any other users.

 

Enhanced scheduling options help automate the backup process. The new scheduling capabilities allow users to configure backups at any time, multiple times per day or even before Windows shut down. Additionally, any third party scheduling application can be used to run the backup application by scheduling simple command line calls to run an automated backup.

Upon installation, a small application is configured to run in your Windows system tray. (the windows system tray is located at the bottom right-hand corner of your computer screen.) This application monitors the scheduling process and give the end user quick access to a number of useful functions, including:

• Backup and Close - Run a backup and then close the application when finished.
• Backup and Logoff - Run a backup and logoff the system when finished.
• Backup and Shutdown - Run a backup and shutdown the system when finished.
• And more.

All backup and restore transactions are thoroughly logged on the client and the server applications. The user can quickly review and print the client logs from the client application. The server maintains a master log of all general user activity and records detailed information for each user to help track usage and aid in technical support.

The backup client supports the ability to run any 3rd party applications before or after a backup or restore action. For instance it can be configured to run a virus scanner before the backup and run a defragmentation utility after the backup. A virus scanner can also be configured to run after every restore process.

Since the FastBIT technology leverages the CPU power to get the great file reductions, it can be taxing on the processor. Since some backups are done while the user is working on the system and some backups are done after hours when the user is away, we allow the CPU utilization to be configured. Users can give the backup application all the processing power it needs, or make the backup application subordinate to other tasks.

The backup client supplies useful toolbars for users. The toolbars can be customized and displayed based on the users individual preference to quickly access commonly used functions.

The backup client has been engineered to quickly accept translations to several languages including German, French, Dutch and Spanish. Additional languages will be available in the future. Please contact us if you would like a localized version for a new language.